Privacy Policy for NairobiFreelance.com
Effective Date: January 14, 2026 At
Nairobi Freelance Masseurs, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and process your information when you visit our website
https://www.nairobifreelance.com/ or book our services.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, booking details (date, time, location, massage type).
- Payment Information: If you pay online, payment details are processed securely via our payment provider and not stored on our servers.
- Technical Information: IP address, browser type, device information, and usage patterns collected via cookies or analytics tools (like Google Analytics).
- Communication Data: Any messages or inquiries you send via our contact form, email, or chat.
2. How We Use Your Information
We use the information collected for purposes including:
- To process and manage your massage bookings.
- To respond to inquiries or customer service requests.
- To improve our website and services.
- To send promotional offers or updates (only if you opt-in).
- To comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data with:
- Service providers who help us operate the website or deliver bookings (e.g., email providers, analytics services, payment processors).
- Legal authorities if required by law or to protect our legal rights.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and collect usage data:
- Essential cookies: Required for website functionality.
- Analytics cookies: Used to understand how visitors interact with the site.
You can manage cookie preferences through your browser settings.
5. Data Retention
We only keep your personal information as long as necessary to provide services, fulfill legal obligations, or for legitimate business purposes. Typically:
- Booking and contact data: retained for 3 years
- Analytics data: anonymized or deleted after 2 years
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to marketing communications
- Object to processing or request data portability
- File a complaint with a data protection authority
To exercise your rights, contact us at:
Email: info(at)nairobifreelance.com
7. Security of Your Data
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Children’s Privacy
Our website and services are
not intended for children under 18 years. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this policy from time to time. The
“Effective Date” at the top will reflect the latest version.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is processed:
Email: info(at)nairobifreelance.com
Website: https://www.nairobifreelance.com
Data Processing Content
Data Controller: Nairobi Freelance Masseurs
Purpose of Processing: To manage and deliver massage booking services, customer support, marketing (optional), and improve website experience.
Legal Basis: Consent (for bookings and marketing), legitimate interest (service improvement), contractual necessity (booking services), and legal compliance.
Recipients: Payment processors, analytics providers, hosting providers.
Data Retention: Personal booking/contact data - 3 years, Analytics - anonymized after 2 years.
Your Rights: Access, correct, delete, object, withdraw consent, and lodge a complaint.
Data Protection Contact: info(at)nairobifreelance.com