Our Commitment to Health, Hygiene and Client Safety
At Nairobi Freelance Masseurs, the health, safety, and well-being of our clients and massage therapists remain important priorities. We understand that enjoying a professional massage begins with feeling comfortable and confident in the cleanliness of your surroundings and the standards of care provided.
Whether you book a massage at home, in a hotel, or at another suitable location, we aim to maintain professional hygiene practices and encourage open communication about health and safety.
We recognise the importance of staying informed about public health guidance and adapting our practices when necessary. Our approach is guided by applicable health recommendations and a shared responsibility to help create a clean, comfortable massage environment.
Maintaining High Standards of Hygiene
Cleanliness is an essential part of a professional massage experience. We encourage our therapists to follow appropriate hygiene procedures before, during, and after each appointment.
Our hygiene practices include:
- Hand hygiene: Washing hands thoroughly or using an appropriate hand sanitiser before and after client appointments.
- Clean equipment: Ensuring massage tables, reusable equipment, and frequently touched surfaces are cleaned appropriately between clients.
- Fresh linens and towels: Using clean towels, sheets, and other suitable coverings for each client.
- Clean working environments: Keeping the massage area tidy and ensuring that equipment and supplies are handled hygienically.
- Appropriate protective equipment: Using gloves or other protective equipment when required by the nature of the task or applicable health guidance.
These measures help support a cleaner, more comfortable experience for both clients and therapists.
Supporting a Safer Massage Experience
Health and safety are shared responsibilities. We encourage clients to communicate any relevant health concerns before their appointment and to follow appropriate hygiene practices.
If you are experiencing symptoms of a contagious illness, such as fever, persistent coughing, or feeling unwell, please contact us before your booking so that we can discuss rescheduling where appropriate.
We also encourage clients and therapists to follow current public health recommendations, particularly during periods when respiratory infections are circulating widely.
Our goal is to help everyone feel comfortable while ensuring that appointments are handled responsibly and professionally.
Encouraging Convenient, Responsible Payments
Where available, we encourage the use of convenient cashless payment options to simplify transactions and reduce the need to exchange physical cash.
Clients can enquire about available payment methods when arranging their appointments, including M-Pesa and other supported options.
Regardless of the payment method selected, our priority is to make the booking process straightforward and convenient.
Staying Informed and Acting Responsibly
Public health recommendations can change as circumstances evolve. We encourage our clients and therapists to consult reliable sources, including the World Health Organization, relevant Kenyan health authorities, and other recognised public health agencies, for current guidance.
We remain committed to reviewing relevant recommendations and promoting responsible practices that support the well-being of the people who use and provide our services.
Your Well-Being Matters to Us
At Nairobi Freelance Masseurs, we believe that relaxation and professional care should go hand in hand with cleanliness, respect, and consideration for others.
Thank you for trusting us with your massage needs and for helping us maintain a comfortable and hygienic experience for everyone.
For enquiries or bookings, visit www.nairobifreelance.com or contact our team on +254 714 662 533.
With care,
Nairobi Freelance Masseurs
Your comfort, well-being, and peace of mind matter to us.